Frequently Asked Questions
There’s no laser coming out while pressing the trigger
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Check whether the chiller and the laser are turned on.
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Check whether the laser is enabled in the control system.
Check whether the laser is enabled in the welding mode.Check whether the laser is enabled in the cleaning mode.
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Check if there’s any alarm in the control system.
Check if there’s any alarm in the welding mode.Check if there’s any alarm in the cleaning mode.
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Check whether the safety clip is properly set on the workpiece while doing welding.
There’s an alarm on the chiller
Please check the water level and the temperature.
Laser is getting weak
Please check whether the protecting lens is clean and clear, refer to Clean and Replace the Protecting Lens for more information.
The welding wire can not be fed automatically
Please check whether the feeder is stuck or released, refer to Connect the Automatic Feeder for more information.
There’s no assist gas while doing welding
Please check whether the assist gas is opened and the pressure is high enough, refer to Connecting the Assist Gas for more information.