The height controller (BCS100) should be calibrated to the excellent level to ensure getting good cutting quality. If you could not get an excellent calibration result, the space between the nozzle and the material might not be precise and stable…
Please follow the steps below to troubleshoot the issues with the height controller set while encountering the capacitance diminished alarm when using our industrial laser cutting machines. Table of Contents Troubleshooting Get this alarm while the machine is not working…
Sometimes, the laser fails firing while processing, or firing manually, even both of them. Please troubleshoot the issue by following the list below. Table of Contents Troubleshooting Check if the shutter has been opened IPG laser can be emitted only…
There should be something wrong with the USB or Ethernet connection, or a configuration error of the software, if you got an error when communicating with the laser machine in RDCMarkVision. In this situation, first, please have a brief test…
There should be something wrong with the USB communication if you get a “Communication Error” or “No Connected Device” error message in EagleWorks, and the laser machine is connected with computer by USB cable. Please follow steps below to diagnose…
Sometimes you get an unclear result when engraving in fast speed, especially by a machine with glass CO2 laser tube, or a machine with servo motor. On a machine equipped with glass CO2 laser tube, this is because the response…
Laser head would go back to programmed job origin by default on EAGLECAM / RDCAM powered laser machines. Sometimes, that would be a little boring, especially when the job origin is set on bottom left or bottom right of the…
People are used to contact us for technical support immediately when they get in trouble with laser machines. We understand that certainly, but sometimes, slow down is the right way to speed up resolving issues. We’ll guide you how to…
Homing progress is critically important for laser machines to set up a correct coordinate system of working area for later operations, like jogging, cutting, engraving, everything related to laser head moving. Table of Contents Recap Correct Homing Progress Before diving…
Up to 19% Off
Flat shipping rate all over the mainland U.S.
$100/pc for 100W, $150/pc for 130W/150W
CO2 Laser Tube
Up to 19% Off
Flat shipping rate all over the mainland U.S.
$100/pc for 100W, $150/pc for 130W/150W
