There should be something wrong with the USB or Ethernet connection, or a configuration error of the software, if you got an error when communicating with the laser machine in RDCMarkVision. In this situation, first, please have a brief test…
There should be something wrong with the USB communication if you get a “Communication Error” or “No Connected Device” error message in EagleWorks, and the laser machine is connected with computer by USB cable. Please follow steps below to diagnose…
Sometimes you get an unclear result when engraving in fast speed, especially by a machine with glass CO2 laser tube, or a machine with servo motor. On a machine equipped with glass CO2 laser tube, this is because the response…
Laser head would go back to programmed job origin by default on EAGLECAM / RDCAM powered laser machines. Sometimes, that would be a little boring, especially when the job origin is set on bottom left or bottom right of the…
People are used to contact us for technical support immediately when they get in trouble with laser machines. We understand that certainly, but sometimes, slow down is the right way to speed up resolving issues. We’ll guide you how to…
Homing progress is critically important for laser machines to set up a correct coordinate system of working area for later operations, like jogging, cutting, engraving, everything related to laser head moving. Table of Contents Recap Correct Homing Progress Before diving…
