
There should be something wrong with the USB or Ethernet connection, or a configuration error of the software, if you got an error when communicating with the laser machine in RDCMarkVision. In this situation, first, please have a brief test…

There should be something wrong with the USB communication if you get a “Communication Error” or “No Connected Device” error message in EagleWorks, and the laser machine is connected with computer by USB cable. Please follow steps below to diagnose…

RDCAM is a high performance control system embedded in laser machines, EAGLECAM is a customized version of RDCAM which support our premium EaglePrint print driver software. The control card has a configuration profile stored in it according to the laser…